## REFUND POLICY
**The 30-day money-back guarantee.**
LaunchOS AI sells digital products — guides, systems, templates and prompt libraries delivered
instantly online. We stand behind them with one simple promise: if LaunchOS AI isn't right for
you, email us within 30 days of your purchase and we'll refund you in full. No questions, no
forms, no "show us your homework" hoops.
One email to hello@launchosai.com with your order number is all it takes. Refunds go back to your
original payment method, normally within 5–10 business days (your bank may take a little longer
to display it).
**Why we offer this.** You shouldn't have to risk your money to find out whether something helps
you. The guarantee is our confidence in the product, in writing.
**Your statutory rights (UK & EU).** This guarantee is in addition to — and more generous than —
your legal rights. Under UK and EU consumer law you normally have a 14-day right to cancel a
purchase of digital content. Because our products are delivered for immediate access, that
statutory 14-day cancellation right ends once you begin downloading or accessing the content, and
at checkout you agree to immediate access and acknowledge this. Our voluntary 30-day money-back
guarantee above applies either way, and is the policy we'd rather you rely on.
**Questions?** Email hello@launchosai.com any time. A real person answers.